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DSO perspectives: Part 3―building resilient dental teams

If there is one thing that dentistry has taught me, it is that the ability to read people will take a clinician further than any continuing education course...

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How dentists view themselves affects how they view challenging patient encounters

TROMSØ, Norway: Interactions with difficult patients and how these situations are perceived, addressed and resolved can affect job satisfaction and cause ...

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Why emotional intelligence in dentistry is a vital skill

LEIPZIG, Germany: Emotional intelligence (EI) relates to the ways in which an individual can understand and manage his or her own needs as well as recognise...

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