Aiming for international standards in local care

XINWEIDU’s decision to invest in Planmeca products came from a desire to meet the high expectations of its well-travelled, globally connected patient base. Dr Zhou explained: “Jiangmen’s unique social structure, where families have overseas connections, means our patients have experienced international standards of care and expect the same quality here.” This led the clinic to choose Planmeca, a brand known worldwide for its excellence. “We wanted to give our patients confidence that they’re receiving world-class care right here in Jiangmen,” Dr Zhou added.

For the XINWEIDU team, Planmeca’s ergonomic design and built-in infection control features were essential. “Providing an ergonomic experience was crucial for both patient comfort and clinician efficiency,” Dr Zhou said. The Planmeca Compact i Classic chairs offer exceptional comfort and adjustability, and the integrated infection control for waterlines ensures hygienic procedures and makes operations more convenient. “It’s much easier with just a press of a button, without complicated extra devices, and it’s highly efficient for infection control,” she noted.

Enhanced practitioner comfort and patient experience

As a practitioner who performs long and often complex procedures, Dr Zhou has appreciated the ergonomic support of the Planmeca units. She has struggled with neck pain over the years, and these units have helped to relieve this. She said: “The ergonomics of Planmeca units make a big difference, especially with the over-the-patient delivery arm, which can be adjusted freely. It makes it easier for my assistant and me to stay comfortable throughout the procedure, reducing strain and improving our focus.”

The feedback from patients has been equally positive. “Many of our patients comment on how comfortable the chairs are, especially during longer treatments. When they’re comfortable, it creates a more relaxed environment, which is better for everyone involved,” Dr Zhou explained. The increased comfort also enhances patients’ trust and satisfaction, supporting XINWEIDU’s goal of providing internationally recognised care standards.

Streamlined clinical operations with advanced technology

Beyond comfort, the technological integration in Planmeca units has transformed clinic management and patient care at XINWEIDU. “The Planmeca Romexis software platform has been a game-changer for us,” said Dr Zhou, who expressed her appreciation of how the software brings everything into one system. “With Romexis, I can easily monitor product data, which helps with infection control and daily operations. Plus, access to this data gives us valuable insights for business decisions, allowing us to continuously improve our services.”

Dr Zhou also highlighted the Planmeca SingLED operating light as another key feature. “The illumination is exceptional—bright and free of shadows—allowing us to see fine details without interruption,” she explained. This detail-oriented design enhances clinical precision and supports the clinic’s commitment to quality.

In reflecting on the impact of these additions, Dr Zhou said, “With Planmeca’s technology and comfort-focused design, we’re offering a level of care that feels truly international. Our patients deserve nothing less, and I’m glad we chose Planmeca to help us deliver that.” At XINWEIDU, Planmeca units are not just enhancing care—they’re transforming it into an experience patients can rely on for excellence.

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